Avance Customer Service Unit

The station, designed to be a moveable structure, was built off-site and then transported and installed at the airport. Its compact rectangular form (5m x 7.60m x 3.20m) offers an efficient and functional space, merging architectural design with modular construction.

Externally, the front facade is framed as a large window, offering views of the airport. This rectilinear frame allows the booth to communicate visually with its environment, especially at night when its interior lighting creates a striking contrast. Additionally, the station features a semi-outdoor zone for standing, enhancing the connection between the structure and its surroundings.

The exterior is finished with high-quality cladding that highlights the material texture, while integrated vertical LED lighting subtly illuminates the building, making it visible from a distance in the large open parking area. The design uses high-quality metal panels and a steel frame, ensuring durability and flexibility. Discreet signage was also considered for clear customer guidance.

Internally, the color palette was carefully selected, with a deep blue that aligns with the company’s branding, creating a cohesive aesthetic both inside and out.

The space combines aesthetic appeal with high functionality, ensuring both comfort and practicality.

The area includes custome-designed service desks, a lounge area and a coffee station, ensuring customers’ needs are met and providing a comfortable experience.

A key challenge in the design process was ensuring that the building could withstand harsh weather conditions typical for modular structures in open spaces.

This was addressed by focusing on the joints, ensuring they were carefully designed for maximum durability and weather resistance.